FAQ

Although we try our best to ensure that the product you will receive looks exactly like the pictures on our website, please remember that leather is a natural product and as such, bears all hallmarks of its origin. Truly unique and individual markings may appear on any of our genuine leather products. These markings should not be considered as defects. Instead, they give our leather products a unique identity, which enhances its natural beauty and characteristics. A natural look that is unique to a natural product, a one of a kind. Even the best leather products have natural markings, which are analogous to fingerprints. They distinguish genuine leather from man-made materials. Some markings which may appear on the surface of leather are healed scratches, barbed wire marks, skin warts, wrinkles, and various insect bites. Each mark is unique to the cattle’s lifetime in the field. Any of these markings may be present on our leather products and is your assurance that you have a true top grain hide leather product.

You can pay using Visa and Mastercard debit or credit cards through our secure Yoco payment gateway. We also accept EFT payments and SnapScan for your convenience.

Yes, you can place custom orders with us. Please ensure that your measurements are accurate when placing the order. Note that custom orders may take longer to process than standard items.

To keep your leather bag looking its best, wipe it down with a damp cloth to remove dirt. Condition the leather regularly to prevent drying and cracking. Simply apply a small amount of leather conditioner to a soft cloth and gently rub it over the bag.

We use Diesel Range Full Grain Leather for most of our handbags. This type of leather is treated with oil and then pressed to create a unique two-tone distressed appearance with a soft velvet touch. Over time, the leather softens and develops a beautiful worn-in effect.